Returns Cancellation And Refund Policy
- Order placed are all made-to-order
- Cancellation period is of 24 hours only, after that order will start processing
- No cancellations will be allowed after 24 hours.
- Door step rejection will lead to account disablement
- We believe in Customer satisfaction; hence we have a very liberal returns policy. Now customers can return their product within 15 days of delivery.
- Returns on customized products (color, plus size, pattern, style, design) will not be taken into consideration.
- Reverse pickups are subject to serviceability by the courier partner.
- The total period of return will take maximum 15 days.
- Incase customer needs urgent return they need to self ship the product to us.
- To file your return request, please click on the link below.
- Coupon code will be processed only after quality check of the product, if the product is used, tags are removed, product is damaged, stained or we detect any signs of use, the same at the discretion of our team will be rejected and shipping charges of the same will be collected from the customer for forward and reverse shipping both.
- In case customers hand over wrong product to the courier agency, we will not acknowledge their return request and hold the product until shipping charges for the same are paid for.
- Even if a customer self ships the product and provides wrong product in it, we wouldn’t be liable to provide any refund.
- Detachable CanCAn is non returnable/refundable.
- Credit vouchers are given in form of discount coupons, they won't be mixed with any ongoing offer/sale.
- Any freebies given will have to be returned on returns.
- Sewbery offers any kind of refund only in form of coupon codes which will be delivered to your email address/contact number, to be used during the checkout only.
- The credit note is valid for 12 months.
- Coupon code will have to be entered in the discount code section.
- This policy is in effect from 31/10/2019
- The credit note can be used only once. All credit note orders are final no further exchange/return is allowed over it.
- If any product has can-can (the thing which makes makes the puffy look inside the dress) shipping charges will be deducted is 2000/-
- In case of normal products Rs. 200 will be deducted for forward and reverse shipping charges, each.
- In case of express orders Rs. 500 for express delivery and 200 for reverse pickup charges will be deducted as express services are non-refundable.
- We believe in Customer satis-faction, hence we have a very liberal exchange policy. Now customers can exchange their product within 15 days of delivery.
- You can now exchange the ordered product in case of size issues.
- The same has to be done by filing an exchange request on the link below.
- With 24-48 working hours of the request the pickup will happen
- The total period of exchanging will take maximum 15 days.
- In case customers hand over wrong product to the courier agency, we will not acknowledge their exchange request and hold the product until shipping charges for the same are paid for.
- Incase customer needs urgent exchange they need to self ship the product to us.
- Incase customer hands over wrong product sewbery wouldn’t be liable for the same.